CircuitMess, inc.

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Why can’t I log in to my account on your website?

Buy single kits from the online shop, or choose a bundle to get several kits at once.

How can I purchase your kits?

Yes, put your details in the billing section and the recipient's in shipping; the confirmation email comes to you.

I want to buy a kit, but send it to someone else. Can I do that on your webshop?

Whether CircuitMess repairs devices: we don't do physical repairs, we send the part and guide you through fitting it.

Do you offer a repair?

Email contact@circuitmess.com with the subject Improvement Suggestion, naming the product, the change you want and why.

I have an improvement suggestion!

Report software or firmware bugs by email with the product, what happened, steps to reproduce, your operating system and screenshots.

I have noticed a bug!

What to do if a part is missing from your kit when you open the box, and why the replacement is free.

I opened my kit and a part is missing.

The recommended age is listed in the FAQ section of each product page; the shop also filters by kids, teens or adults.

How can I check the recommended age for a product?

No prior electronics knowledge is required; each assembly step explains what you are doing and why as you build.

Do I need to understand how every single component works before I start building?

No, the build is the start: code your own games and apps in CircuitBlocks, or add more kits.

I’ve finished building my kit. Is that it, or is there more I can do?

No, kits and build guides are English only, but the guides are highly visual with step-by-step photos and diagrams.

Are your crates available in languages other than English?

Our designs, code and schematics are public on GitHub, so you can study, modify and share them.

What is "Open-Source" and why does it matter for my kit?

Nothing is lost: all build guides are free online on the resources page, with code on GitHub.

What happens if I lose my digital assembly guide?

Yes, almost all kits include a printed build guide in the box; the NASA Perseverance Mars Rover is digital-only.

Do the kits come with a physical instruction manual?

Where to find the CircuitMess community: forum, Discord, Reddit and Facebook.

Is there a community forum where I can show off my projects?

No fixed limit: Beep Boop from age 4, Bit from 7, soldering kits from 9 to 11 with adult supervision.

Is there an age limit for using CircuitMess kits?

Answers on the Fractions and Decimals course: 4th and 5th grade, 7 student-led sessions, lifetime access, code by email.

Fractions & Decimals Curriculum — Frequently Asked Questions

How to choose a CircuitMess kit as a gift — by age, interest and experience — plus what to expect on delivery timing.

The Perfect STEM Gift of Choice — Frequently Asked Questions

How CircuitMess kits work, who they suit, where and how we ship, and what happened to subscriptions.

CircuitMess — Frequently Asked Questions

Kits bought through a school, ClassWallet or a reseller get the same support and warranty from us. Where returns and refunds go instead.

Devices bought through a school, ClassWallet or a reseller

Albert Gajsak

Get in touch with our team, find our working hours, and explore general resources about CircuitMess and your account.

General

Email contact@circuitmess.com or use the website chat; replies usually within 24 to 48 business hours.

How do I contact customer support?

No fixed opening hours; we check support every working day and reply to most emails within 24-48 business hours.

What are your customer support hours?

Find out how to get in touch with our team and our current working hours

Customer Support

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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