Choosing a kit
Which kit suits which age, what is in the box, and what each one teaches.
By Albert1 author33 articles
Orders and delivery
Where your order is, changing it, and how long it takes to arrive.
By Albert1 author33 articles
Building your kit
Build guides, the tools you need, and what to do when a part is missing.
By Albert1 author18 articles
Coding and connecting
CircuitBlocks, firmware, and getting your computer to see the device.
By Albert and 1 other2 authors11 articles
Fixing a problem
It will not turn on, the screen is blank, or it will not connect.
By Albert1 author8 articles
Returns, refunds and warranty
Changing your mind, faulty kits, spare parts and your legal rights.
By Albert1 author9 articles
Safety and care
Batteries, charging, cleaning and storage.
By Albert1 author5 articles
Your account and contacting us
Reaching a person, your account, and what we do with your data.
By Albert1 author8 articles
Older and discontinued products
Kits we no longer sell. They still work, and we still support them.
By Albert1 author60 articles