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Get in touch with our team, find our working hours, and explore general resources about CircuitMess and your account.
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Why can’t I log in to my account on your website?
Your account stays active with us if you're a subscriber, but not for one-time orders. If you're a subscriber and having trouble logging in, make sure you're using the right email and password. Still stuck? Reach out to us at [email protected]
How can I purchase your kits?
You can get our kits in a few different ways:1. Individual kits: Want to purchase only one kit? Visit our shop here and explore from many of our different kits, suited for both kids and teens/adults. 2. Bundles: Prefer to get a bunch at once? Explore
I want to buy a kit, but send it to someone else. Can I do that on your webshop?
Of course! Just enter your details in the billing section and the recipient's information in the shipping section. Easy peasy!
Do you offer a repair?
We do not offer repairs, but don’t worry—we provide lifetime support for all our products. If you’re having any issues, just email us at [email protected] and we’ll help you troubleshoot and get things working again in no time.
I have an improvement suggestion!
If you think you have something that would make any of our products better in any way, shoot us an email at [email protected] or visit our Community forum.
I have noticed a bug!
Send us a detailed description of the bug and an image or a video of it (either a screenshot or a picture/video taken with another device) at [email protected].
I opened my kit and a part is missing.
We apologize for the oversight! We pack thousands of components, and occasionally a small piece can be missed. If you notice that something is missing from your kit, please contact us directly. To help us resolve this quickly, it is important that yo