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Ordering a replacement part for Codee 2.0

How to get a replacement Codee 2.0 part through support, what to send us, and when it is free.

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Written by Albert Gajsak

Message us here, or email [email protected], and we will arrange a replacement part for your Codee 2.0. There is no spare-parts page in the shop, so every request goes through support.

The Codee 2.0 kit contains a circuit board, a LiPo battery, an acrylic casing, button caps, a plastic on-off cap, screws and a screwdriver.

The screen is not a separate item in the kit, so if the screen, or the connection between the screen and the circuit board, is damaged, send us a photo and we will work out which part you need.

Send us:

  • Your order number

  • Which part you need, or a clear photo of it

  • What happened to it, and at which step of the build

  • A photo of the whole circuit board, if the part is an electronic one

Whether you pay for it depends on what happened:

  • Missing from the box: free. That is our packing error.

  • Genuinely defective: free replacement under the warranty.

  • Broken during assembly or in use: we can still send you one, but the part is charged. We always quote the price first and never charge anything without your agreement.

The full rules are in Do your kits have a warranty?

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