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I have accidentally broken a component, where can I buy a spare part?

How to buy a spare part for a broken component, and how we quote the price before anything is charged.

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Written by Albert Gajsak

Message us here, or email [email protected], and we’ll sort out a spare. Let us know:

  • Which device the part is for

  • Which component you need (name or photo from the build guide)

  • Your order number

We’ll confirm what the replacement should be and quote you the price before anything is charged, paid through our normal online checkout. We won’t charge you without giving you the price first. Two honest notes: depending on the part, a replacement may come as the assembly the piece belongs to rather than the loose component — and for standard small hardware such as screws, 3 mm LEDs and plain switches, the fastest route is often a local electronics or hardware shop, where we will tell you the exact size and type to ask for.

Include photos of the part with your message. If it turns out the component was defective rather than damaged in use, the replacement is free under our warranty — we’ll tell you which applies once we’ve seen the photos. See Do your kits have a warranty?.

Build guides, with the component names, are at circuitmess.com/blogs/resources.

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