Technical Support

Find everything you need to set up your programming environment, install drivers, and resolve issues with CircuitBlocks or firmware updates.

I have accidentally broken a component, where can I buy a spare part?

If you’ve accidentally broken or damaged a component and can’t finish assembling your device, you can buy a spare part from us; all you need to do is to reach out to us at [email protected].

CircuitBlocks doesn’t compile my sketch

Please go to CircuitBlocks’ front page and send us your error report ID at [email protected].

Will I receive an UK/AU plug adapter along with the product I’ve ordered?

We do not ship UK/AU adapters with our products. In case you don’t have the necessary plug, you can purchase it in some of your local tech shops for a small amount of money.

Where can I find additional information and learning materials?

All materials and tutorials can be found on our learning platform CircuitMess World.

Which operating systems and platforms do you support?

At the time, we support Windows, Mac, and Linux computers. For more information, please visit this site.

I have soldered the pins to the wrong side of the board. How do I turn it around?

Unfortunately, there is no easy way of doing this. You need to unsolder every pin that connects the component with the pin header and resolder it to the other side.

My kit didn't come with batteries. Is that a mistake?

Due to international shipping regulations, we cannot ship standard alkaline (AA/AAA) batteries to certain countries. Please check the product box or manual, if it says "Batteries not included," you will need to purchase standard AA/AAA batteries loca