Skip to main content

Countries we cannot ship to

A small number of destinations cannot be selected at checkout. Which ones, why, and what to do if yours is one of them.

A
Written by Albert Gajsak

We deliver to over 200 destinations, but a small number cannot be selected at checkout. As of 1 August 2026 those are:

  • Israel

  • Turkey

  • Russia

  • Belarus

  • Ukraine

Why. This is about what our carriers and warehouses can currently clear into a given country, and it changes. It is not a judgement about you, and it does not mean we do not want your order.

What to do. Email [email protected] with your country and what you were hoping to order. Sometimes we can arrange something through a different route, and if we cannot we will tell you straight away and let you know when it changes. It is worth asking — the list moves.

If your country is not on that list but you cannot find it at checkout, tell us anyway. That would be a fault at our end rather than a restriction.

Shipping costs and delivery times for everywhere else are in "Do you ship your packages to my country?".

Did this answer your question?