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I can't find my tracking number.

Tracking numbers arrive by email when your order ships; check spam and your account, or email us after five business days.

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Written by Albert Gajsak

Your tracking number is sent via email once your order ships. Here's where to find it:

  1. Check your inbox — search for "shipped" or "tracking" from CircuitMess or our shipping partner.

  2. Check spam/junk folders — sometimes shipping notifications end up there.

  3. There is no account to log in to. We do not run an order-history page, so nothing is hidden behind a login. Tell us your order number and the email address you used at checkout and we will look it up for you here. A CircuitMess webshop order number is 5 or 6 digits, sometimes shown with a # in front. If your number starts with letters instead — for example SAS6847926 — it was placed through ClassWallet, a school or another marketplace, and we cannot look that up here; tell us the number and a colleague will chase the seller and come back to you.

If your order was placed more than 5 business days ago and you still haven't received a tracking number, it may not have shipped yet. Message us here, or email [email protected], with your order number and we'll look into it.

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