The most common problem why your Spencer isn’t working is bad soldering. Please ensure that all the pins are correctly soldered, without any soldering bridges and any residual solder on the board. Also, keep in mind that the solder covers the bottom of the pin.

You can see some good and bad examples of soldering in the picture below:
Look for the ones marked ''OK''

Once you fix your soldering joints, try again and see if Spencer is now working.If this does not help, reach out to us at, and we’ll do our best to make your Spencer work properly!