How can I issue a shipping complaint?
SearchContact us

We have a 90-day complaint policy regarding shipping problems, which means you have 90 days (or 3 months) to ask to check where your package is to request a refund for not receiving the package.

To start a shipping complaint procedure, you can contact us at Let us know your tracking number or an order number, and we’ll check where your package is and assist you with solving this issue.