Email [email protected] with the subject Data request.
What to include. The email address you used to order. That is what we search on, so without it we cannot find your records. If you have ordered under more than one address, list them all.
What you can ask for
A copy of the personal data we hold about you
Correction of anything that is wrong
Deletion of your data
To stop receiving marketing
Marketing is the quick one. You do not need to write to us to stop marketing emails — the unsubscribe link at the bottom of any of them takes effect immediately.
What deletion does not cover. We cannot delete records we are legally required to keep, and invoices are the main example: tax law requires us to retain them for a set period regardless of a deletion request. We will delete everything we are not obliged to keep, and tell you what is left and why.
We will confirm in writing when the request is done. If you have not heard back within a couple of working days, chase us — see "How do I contact customer support?".